That generates a sense of urgency or that clearly indicates what we ask the client to do after watching the video is also to facilitate the process that, in the end, strengthens the relationship if we know how to give the instruction in a clear, concise and empathetic way, previously identifying in which stage of the purchase process the customer is located. Conclution: Talking about video marketing is talking about a range of possibilities to strengthen your sales. The speed with which we consume content has led video marketing to be one of the main trends in 2020.
If you need to start or generate videos, do not hesitate to ask for advice from us and design a strategy that allows you to always be present in the market. mind of your customers. They say that satisfied customers are the best advertising there is. As brands, we always seek to create a long-term relationship, whether it is a product or a service, and thus achieve the goal called “loyal customers” . Falling in love with the client is undoubtedly a central theme. There is a statistic that says that 70% of consumers say they have spent more money buying from a business that provides good service . (American Express).
Don’t Forget The Shopping Experience Next Steps
In fact, for this year that we start. The Pakistan phone number list experience will surpass price and product as the main differentiator between competitors. A recent IDC study of 24,000 consumers in 12 countries ensures. That after having a positive customer service experience. 25% of users are encouraged to leave a review and 18% renew their products. And services with the same company. , even if it is not the cheapest option. We take advantage of this week with shades of February 14. To give you keys on how to make your customers fall in love. Index of contents Satisfied Customers: How I reach the heart.
Involve them Humanize the brand Show your values. Know your customers Satisfied Customers. How I reach the heart 1.Involve them Make your customers feel the brand as something of their own. They need to contribute and give their opinion to feel involved in the evolution of your company. This is why User Generated Content (UGC) is one of the. Top trends in digital marketing for this year. These are the videos, photos, re-posts that the clients themselves. Make of the brand on their Social Networks. That the brand shares this type of content is a great recognition. It is saying to the customer “I see you and I like the way you experience our products.
Humanize The Brand Show Today’s Stories
Digital_marketing_trends Mejuri on Instagram shares photos of its own users. Real people from your company. That can generate empathy with your customers or those who build the brand. Showing the day to day conveys authenticity. On the other hand, when it comes specifically. To customer service, people are looking to talk to someone genuine. According to the aforementioned study. 83% of consumers consider that talking to a person will always. Be important in customer service.
In addition, the more complex the problem to be solved, the greater the need for personal treatment. satisfied customers 3. Show your values Consumers are more likely to choose a brand based on the values it represents . Sometimes we forget that we can talk about them and that even the colors of our logo, the type of packaging and the social causes that the company supports, are based on values. Honesty, joy, respect for the environment, tenacity are just some of the values that the brand can talk about in its Social Networks to generate the empathy that falls in love by creating an emotional bond.